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Home The CMMC Guide Part III · Identification and Authentication IA.L2-3.5.1
The CMMC Guide · Identification and Authentication Family

IA.L2-3.5.1  Identify Users and Devices

Identify system users, processes acting on behalf of users, and devices.

Family
Identification and AuthenticationIA, 11 requirements
Point Value
5Highest weight in the methodology
POA&M Eligible
NoCannot remain open at assessment
Objectives
ThreePer NIST SP 800-171A

1Overview

IA.L2-3.5.1 opens the Identification and Authentication family and is one of its five-point requirements. It requires that the organization identify its system users, the processes acting on their behalf, and the devices that access its systems, so that every actor in the environment has a distinct identity. It is a five-point requirement that cannot be deferred on a plan of action.

Identification is the first half of the question every access decision depends on: who is this. Before a system can authenticate anyone or enforce any access rule, it has to be able to name the users, processes, and devices acting within it. This control establishes that naming, the individual identities that the whole access control and accountability structure rests on. Without distinct identification, there is no way to authenticate individuals, trace actions to them, or apply access rules by identity, which is why this control anchors the family and carries a five-point weight.

The requirement · NIST SP 800-171 Rev 2, 3.5.1

Identify system users, processes acting on behalf of users, and devices.

The requirement names three kinds of actor. Users are the people; processes acting on behalf of users are the automated actions that run under a user's identity; and devices are the machines that access the system. Each has to be identified, which for users means individual accounts, for processes means the identities they run under, and for devices means a way to recognize them. This identification is the foundation the authentication of 3.5.2 then verifies, and the accountability of the audit family then relies on.

2The Assessment Objectives

NIST SP 800-171A decomposes 3.5.1 into three objectives, one for each kind of actor: users, processes, and devices.

[a]

System users are identified. Each user has a distinct identity in the system.

MeetsEvery user has an individual account, so users are distinctly identified.
FailsUsers share accounts, so individuals cannot be identified.
[b]

Processes acting on behalf of users are identified. Automated actions running under a user carry an identity.

MeetsProcesses act under identified accounts, so their actions are attributable.
FailsProcesses run under anonymous or shared identities.
[c]

Devices accessing the system are identified. The machines that access the system can be recognized.

MeetsDevices are identified, for example through domain membership or device records.
FailsAny device can access the system without being identified.

The three objectives cover the three kinds of actor. The common gap is at objective [a] wherever shared accounts persist, since a shared account identifies a group rather than an individual, and at objective [c] where devices are not identified at all. The assessor looks for distinct identities across users, processes, and devices.

3Failure Patterns

The failures are about shared or missing identities across the three kinds of actor.

Shared user accounts

A shared account identifies a group, not a person, so it fails to identify individual users. Individual accounts are the foundation of identification, and shared logins undermine it as well as the accountability that depends on it.

Unidentified devices

Where any device can connect without being identified, the device dimension of the control is unmet, and there is no basis for device-level access decisions. Identifying devices, through domain membership or a device record, closes this gap.

Anonymous processes

Automated processes running under anonymous or generic identities cannot be attributed, which fails objective [b]. Processes should act under identified accounts so their actions are traceable.

Generic accounts for people

Where people use generic or role accounts rather than individual ones, identification collapses to the role, not the person. Individual identity is what the control requires for users.

The common root
This control fails wherever identity is shared or absent. Identification is the ground the entire family stands on, and a shared account or an unidentified device means the system cannot say who or what is acting, which undermines authentication, access control, and accountability alike.

4Ownership

This is an IT-owned technical control, delivered through the directory and device management that assign identities.

RoleResponsibility for this control
IT and system administratorAssigns individual identities to users, ensures processes run under identified accounts, and identifies devices. Owns the technical evidence.
Security or compliance leadConfirms identification is individual and covers users, processes, and devices, with no shared accounts.
Program leadReviews identities as people and devices change and retains the evidence.
See also: This control is the foundation for the authentication of IA.L2-3.5.2, and it underpins the accountability of AU.L2-3.3.2 and the access control family.

5Tooling

The control is delivered by the directory that holds user and process identities and by device identification.

ObjectivesToolingWhat it provides
[a]Directory with individual user accountsDistinct identities for each user.
[b]Service and process account managementIdentified accounts under which processes act.
[c]Domain membership, device records or certificatesIdentification of the devices that access the system.

The caveat is that identification is only as good as its individuality. A directory full of shared accounts identifies groups, not people, so the real work is ensuring identities are individual across users, processes, and devices. The assessor examines whether each actor is distinctly identified, so shared and anonymous identities have to be replaced.

6Evidence

The satisfied version of 3.5.1 shows distinct identities for users, processes, and devices.

EvidenceWhat it demonstrates
User account listingObjective [a]. Individual identities for users.
Process and service account recordsObjective [b]. Identified accounts for processes.
Device identificationObjective [c]. Recognition of devices accessing the system.

The evidence should show that users, processes, and devices each carry distinct identities, resting on individual accounts. The account and device records demonstrating individual identification are the clearest demonstration, and because this control cannot sit on a plan of action, the identification has to be real at the time of assessment.

Every access decision begins with who

Before a system can authenticate anyone or enforce any rule, it has to name the users, processes, and devices acting within it, and this five-point control establishes that naming. Assigning distinct identities and eliminating shared accounts is part of the onsite readiness work this practice does, and it is one of the controls that must be met rather than deferred.

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7Sources

  1. NIST Special Publication 800-171 Rev 2, Protecting Controlled Unclassified Information in Nonfederal Systems and Organizations, requirement 3.5.1. csrc.nist.gov
  2. NIST Special Publication 800-171A, Assessing Security Requirements for Controlled Unclassified Information, assessment objectives 3.5.1[a] through 3.5.1[c]. csrc.nist.gov
  3. 32 CFR 170.24, CMMC Scoring Methodology, listing IA.L2-3.5.1 among the five-point basic security requirements. ecfr.gov
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CM.L2-3.4.9 · User-Installed Software
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IA.L2-3.5.2 · Authenticate Identities
About the Author
David W. Koran is a CyberAB Registered Practitioner Advanced and the author of The CMMC Decision, now in its second edition. He works onsite with defense contractors and their counsel, from the first leadership briefing through the pre-assessment review. Reach him at 802-335-2662 or dkoran@davidkoran.com.
Entry IA.L2-3.5.1 · Edition 2026.1 · Last reviewed July 12, 2026